Overview and Features

The professionals at TaxPRO understand that collaboration is essential to successfully implementing a county’s software solutions. When a customer contacts us, we manage the implementation of our products to bridge any gaps as soon as possible so that their business can continue as usual, allowing for a smooth transition to new business workflows. We also enjoy collaborating with our customers on new initiatives.

When a county is considering the cost of a software solution, it must look at the entire picture. Some counties are misled into believing that the initial capital investment they make in a software package will guarantee their needs are met far into the future. Software companies do not sell their software, but rather license the county to use it for a fixed amount of time as long as the county pays for maintenance and support. And the charges for that maintenance and support can add significantly to the initial investment.

At TaxPRO, our business philosophies are structured around payment for services as we provide them, keeping the county’s financial commitment limited to only the cost of services actually used when they are used. If you want to control your county’s information technology services, TaxPRO solutions are the only commercially available solutions that offer you this risk-free approach.

Exceptional user friendliness

All TaxPRO browser-based software runs on Microsoft Internet Explorer^®. Navigating TaxPRO is as easy as using the Internet.

More than 140 standard PDF reports

Every piece of information needed by the county is one click away. Any of the more than 140 reports can be saved or e-mailed within seconds.

Easy bulk payments

Bulk payment files from mortgage and credit companies, as well as lockboxes, can be imported and processed in a matter of a few seconds.

Remote office access

TaxPRO can accommodate all remote satellite office needs.

Online public inquiry and bill pay

Taxpayers can access and view their property information and billing history, reprint their receipts and bills, and make payments on line. These features save the county time and money by reducing the number of phone calls.

No up-front payment requirements

TaxPRO charges its customers a reasonable monthly user fee, structured around payment for services as they are provided, with no payment required in advance. Our goal is to keep our customers satisfied for the long term.

Guaranteed, all-inclusive pricing

TaxPRO guarantees pricing. Your monthly service costs remain constant through the life of the contract; so you know your total data processing budget up front. When you choose TaxPRO, we do not bill you for every release or update, nor for every question you ask us.

Onsite experienced service team support

The TaxPRO staff knows how county governments function, has many years of experience in automating government business flows, and provides onsite support.

Fully documented software

In addition to onsite training, TaxPRO provides full-color, easy-to-understand software documentation to each user and keeps that documentation up to date in the Tech Support section of the TaxPRO Web site. Answers to your questions are just a click away.

Exporting data

Files can be exported to Excel ® or other spreadsheet programs.

Unlimited “comments” section

TaxPRO software lets you add notes regarding a parcel with unlimited free-form note entry fields.

Unlimited billing history records

You can maintain an unlimited history record and not be forced to remove any files.